At 17:03 UTC on 18 March 2025, we received a monitoring alert for Application Gateway in West Europe which initiated an investigation and notified customers of a potential outage. We have concluded our investigation of the alert and confirmed that all services remained healthy, and a service incident did not occur. We will continue investigating to determine why alerts were triggered to pre-emptively avoid similar false alerts going forward. Apologies for any inconvenience caused.
At 17:03 UTC on 18 March 2025, we received a monitoring alert for Application Gateway in West Europe which initiated an investigation and notified customers of a potential outage. We have concluded our investigation of the alert and confirmed that all services remained healthy, and a service incident did not occur. We will continue investigating to determine why alerts were triggered to pre-emptively avoid similar false alerts going forward. Apologies for any inconvenience caused.
Impact Statement: Starting at 17:48 UTC on 18 Mar 2025, you have been identified as a customer who may encounter data plane issues affecting your Application Gateway in West Europe.This may impact the performance and availability of your applications hosted behind application gateways in the region.
Visit the Impacted Resources tab in Azure Service Health for details on resources confirmed or potentially affected by this event.
Current Status: We are aware and actively working on mitigating the incident. This situation is being closely monitored and we will provide updates as the situation warrants or once the issue is fully mitigated.